How to Extend Protection in Aliexpress

Hello friends, if you, like me, like to buy from online stores, you probably know about such a giant as Aliexpress. This Chinese marketplace has long been popular all over the world, thanks to its low prices and wide range of products. But what about when you received your order and it turns out that it does not match the declared quality or even did not come? In such cases, the buyer protection on Aliexpress comes to the rescue.

In this article, I will tell you how to extend protection on Aliexpress and not get into trouble. I will share with you my secrets and experiences that will help you to avoid unpleasant situations and stay happy with your purchases. Let’s get started!

What is order protection on Aliexpress?

Buyer protection on Aliexpress is one of the most important advantages of this marketplace. It protects the buyer from unscrupulous sellers and low-quality goods. When you make a purchase on Aliexpress, you automatically receive protection for your order.

The buyer protection period on Aliexpress is 60 days from the date of receipt of the order. During this time you can return the product or open a dispute with the seller if the order does not match the description or was not delivered on time.

Where can I see the buyer protection on Aliexpress?

To find out the buyer protection period on Aliexpress, you need to go to the “My Orders” section of the Aliexpress website. In this section, you will find information about your orders, including the protection period. If the protection period is expiring and you have not yet received your order, you need to contact the seller and request an extension of the protection period.

Don’t forget that buyer protection on Aliexpress is your right and you can use it to your advantage. If you have problems with your order, don’t hesitate to contact Aliexpress support or open a dispute with the seller. It’s better to prevent problems in advance than to fix them later.

How to view customer protection in the app

To find out about the buyer protection period on Aliexpress in the app, you need to perform the following steps:

1. Open the Aliexpress app on your mobile device and click the “My Orders” tab.

2. Find the order you want and click on it to go to the details of the order.

3. At the bottom of the page, you will see the “Buyer Protection” section. In this section, you will be able to see the expiration date of the buyer protection for this order.

4. If the buyer’s protection period is expiring and you have not yet received your order, you should contact the seller and request an extension of the protection period.

Don’t forget that other features are also available in the Aliexpress app, such as opening a dispute with the seller or contacting support to get help with problems with your order.

How to extend the buyer protection period on Aliexpress

As we mentioned in the previous section, buyer protection on Aliexpress is valid for a limited time. In this section, we’ll take a closer look at how to extend the protection period on the AliExpress site and in the mobile app on your phone. By following our instructions, you will be able to extend the protection period of your purchases on AliExpress and be sure that in case of any problems you will have enough time to solve them.

How to extend protection on Aliexpress site

If the buyer protection period on Aliexpress is coming to an end, and you have not yet received your order, do not panic. In such a situation you can extend the protection period on Aliexpress.com:

1. Go to your Aliexpress account and select the “My Orders” tab.
2. Find the desired order and click “Confirm Receipt of Item” or “Leave Feedback.
3. A window prompting you to extend protection will appear. Click the “Extend protection” button.
4. Select the period for which you want to extend protection and click the “Extend protection” button.
5. After that, the protection period will be extended for the period of your choice.

How to extend the protection period on Aliexpress in the mobile app on the phone

If you often shop at Aliexpress through the mobile app, you can extend the protection period there as well:

1. Go to the Aliexpress app and go to the “My Orders” section.
2. Find the desired order and click “Confirm Receipt of Item” or “Leave Feedback.
3. A window prompting you to extend protection will appear. Click the “Extend protection” button.
4. Select the period for which you want to extend protection and click the “Extend protection” button.

Don’t forget that the protection extension period is also limited and cannot exceed 120 days. If you have already extended protection for the maximum period, you will no longer be able to extend it again.

Conclusion

We hope that our article has helped you understand how to extend the protection period on Aliexpress, and you will no longer encounter problems related to the buyer protection period limitation. If you still have any questions, don’t hesitate to contact AliExpress support. Have a great shopping experience!

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